As I mentioned in a previous post, I had to change my phone number very early into my Sprint service. Today, I was looking at Palm’s “Manage My Device” page, wanting to check out the remote-wipe functionality. Because this “Erase Device” feature works over text message, it is important for Palm to have the correct phone number on file. I found no way to update it through the online interface, so instead I did the unthinkable and reset my device using the on-device “Full Erase” function. Upon completion of the process, the phone reboot and I was prompted again to input my Palm Profile credentials. It automatically downloaded the applications I had installed as well as my custom settings that had been backed up into my profile. VoilĂ , problem solved. The web interface now shows my new phone number, and I’ll be able to test the remote wipe functionality tomorrow.
Keeping Palm Profile up to date with number changes
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