Keeping Palm Profile up to date with number changes

by Bobby on June 25, 2009

As I mentioned in a previous post, I had to change my phone number very early into my Sprint service. Today, I was looking at Palm’s “Manage My Device” page, wanting to check out the remote-wipe functionality. Because this “Erase Device” feature works over text message, it is important for Palm to have the correct phone number on file. I found no way to update it through the online interface, so instead I did the unthinkable and reset my device using the on-device “Full Erase” function. Upon completion of the process, the phone reboot and I was prompted again to input my Palm Profile credentials. It automatically downloaded the applications I had installed as well as my custom settings that had been backed up into my profile. VoilĂ , problem solved. The web interface now shows my new phone number, and I’ll be able to test the remote wipe functionality tomorrow.

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